F.A.Q
Can I pick up my order? and do you have a shop?
YES you may pick up your order. Pick Up location: Castle hill/Cherrybrook by appointments only.
What are your opening hours?
Wednesday – Friday: 9:00 – 4:00 PM
Saturday: 10:00 – 1:00 PM
Normal delivery days
Friday – Sunday
**We can deliver on Public Holidays as agreed upon order confirmation. Please note that this attracts extra surcharge.
How long do I have to wait for my order? and How long do I need to book in a cake?
All our goods are baked to order to ensure that you are receiving the freshest goods on delivery.
– Please allow 1-3 days prior to receiving/picking up your order.
– All Website ONLINE ORDERS require 72 hours in advance.
– We will advise and contact you via email or phone should there be any delays in delivery.
– For all celebration and theme cakes, we appreciate if you could please book in early.
– We accept orders months before your nominated date. Minimum two weeks would be appreciated.
– Rush orders will be charge a fee.
Can I purchase your goods at some retailers?
At the moment, we have a stockists across Sydney. Please check under our stockists page as we update this regularly.
Note that they may not have our entire product range in store. We will continue to expand our stockists so you can always enjoy our healthy treats wherever you are! For all celebration and theme cakes, please order directly with us.
Do you cater for special events?
Yes we do, please contact us via email or phone so we can discuss your requirements.
Email: info@organicwhisk.com.au
Why don't you have prices for your bespoke celebration cakes?
We pride ourselves in providing you the best, premium celebration cakes in Sydney whilst still providing you the healthy cake possible. Each cake is made individually to your preference (flavour, size and design) so we don’t offer one specific price per cake. Every cake is bespoke to your own requirements. We now have created a separate instagram page to house all our cake creations @organicwhisk_celebrationcakes
What is the PRICE RANGE for your CELEBRATION and THEME cakes?
Basic Celebration Cakes
– 4 inch cakes – from $100+
– 5 inch cakes – from $120+
– 6 inch cakes – from $140+
– 7 inch cakes – from $155+
– 8 inch cakes – from 185+
Designer/Theme Celebration Cakes
All prices are dependent on cake flavours, size and design. Design requests play a key role in dictating the final price of each cake. We take pride on designing your cakes which can take hours of love and dedication. All cakes are handmade with love.
As a guide:
– One Tier layered cakes – prices start from $300
– Two Tier Cakes from $400
– Three Tier Cakes from $750.00
– Bespoke Clay or Fondant Toppers are extra costs (and can take up to 3 weeks)
– All others, please directly contact us via email: info@organicwhisk.com.au
Why are your cakes MORE EXPENSIVE than others?
We pride ourselves with providing you with the BEST, NATURAL and ORGANIC ingredients across all our products. We don’t use any commercial cake blends, pre-mixes or commercial bakery products available in the market. Everything is made in-house and hand-crafted with love. None of our ingredients contain any gums, numbers or chemicals.
For decors and frostings, we use our own in house made organic ganache across all our cakes. We can also use fondant should the client request this based on the design requested. The fondant we use is also Gluten and Dairy Free. We also have Gluten, Dairy and Soy Free Fondant options if requested. We suggest not to consume the fondant and only for decor purposes.
Together with our premium cakes, we provide and create bespoke premium designs for your cakes. Each is individually created to achieve your ultimate cake design.
Do you deliver to my area? What are your rates?
We are expanding our delivery area everyday. We can deliver to Sydney Metro area. As a rule of thumb, below if the current rates of our courier:
From Dural, NSW:
0-15 kms: $15.00*
15-75 kms: Calculated per KM from Dural with a maximum of $35.00 across Sydney Metro
*Minimum Amount required to avail of our delivery rates